Insurance Billing Guidelines

  • When booking an Acupuncture with Insurance appointment, you will see the full treatment rate of $110. Insurance benefits are not applied at the time of booking. Any insurance payments, co-payments, deductibles, or coinsurance amounts will be processed and applied at checkout following your completed appointment.

  • Please confirm your appointment - you will receive an email or text to confirm your appointment and asked to provide a valid credit card to secure the appointment. Appointments that are not confirmed within 48 hours of the appointment may be canceled.

  • Please complete the Cancellation Policy and Traditional Chinese Medicine Consent Form when confirming your appointment.

  • Cancellation Policy - Appointments canceled or rescheduled within 24 hours of the scheduled appointment time will be charged 100% of the full acupuncture treatment rate ($110). This fee is not adjusted based on insurance coverage, co-payments, deductibles, or coinsurance amounts. Clients are responsible for the full value of the missed or late-canceled appointment.

  • Appointments with insurance not verified will be charged full price as an acupuncture treatment.

  • After you submit your insurance verification request, we will email your coverage details and estimated co-pay amount, typically within three business days.

  • If your insurance plan covers acupuncture but requires you to meet a deductible before benefits begin, you will be responsible for the full cost of each Acupuncture with Insurance treatment ($110) until your deductible has been satisfied.